Nottingham Law Centre is a charity which offers free, confidential and independent advice on Housing, Debt & Welfare Benefits. We also represent people
Q FAQ 1: Do you have disabled access?
The Law Centre has wheelchair access and an induction loop system. There is limited disabled parking and a ramp at the rear of the building. If you ring us in advance of your visit then we may be able to reserve a parking place for you. Alternatively we can provide you with a parking permit for on-street parking
How do I become a fundraiser?
QFAQ 3: What do I do if I will need an interpreter?
For your first appointment you will need to bring someone who speaks English. If you qualify for free legal advice we will then be able to arrange for an interpreter for any subsequent appointments. When you contact the Law Centre for the first time please arrange for someone who speaks English to be available to assist in making arrangements for your first appointment
QFAQ 4: Can I bring children with me?
Children are welcome. There are a selection of books and toys in our Reception area and we have baby-changing facilities
QFAQ 5: How confidential is your service?
All of our workers, paid and unpaid, are aware of the strict duty of confidentiality in respect of all persons who are advised and assisted by the Law Centre. Breach of this condition of confidentiality may amount to professional misconduct. It is, however, a condition of our funding that files may be requested for audit. Individuals carrying out audits are bound by the same strict duty of confidentiality. There are also some cicrumsyanes where we would have a statutory duty (where we are required by law) to disclose information. These include;
Where we suspect that a child or vulnderable adult is being abused
Where a client on state benefits discloses information that leads us to believe that benefit fraud may be taking place
When we suspect money laundering is taking place
QFAQ 6: Why do you only offer advice about some things?
Nottingham Law Centre is reliant upon funding to provide its services. We are always to looking to expand these but in the meantime we should be able to signpost you to another organisation that can help
Q FAQ 7: Can I just drop into the Law Centre?
You can drop in, call, email or contact the Law Centre using this website. Due to the high demand on our services all initial advice is by appointment only. The Law Centre is open Monday to Friday between 9am and 1pm and then 2pm and 5pm. If the Law Centre is able to assist you then our Receptionist will make an appointment with the appropriate adviser. As our appointments are in demand you may be asked to call back. If the Law Centre is unable to help then we should be able to signpost you to someone who can. If you are a current client and wish to speak with your caseworker please contact us to make an appointment, as it is unlikely that the caseworker will be able to see you if you just drop in. We are unable to provide advice over the telephone or by email