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  • Arts & Entertainment
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Checkout Resurva Watch Video

Resurva

This video covers the ins and outs of setting up Resurva for anyone who owns/manages a barbershop, barber studio or works for themselves as a contract barber or booth renter. In this video I cover a comprehensive barbershop management set up with Resurva and highlight our banger features such as waitlists, payments and private bookings by provider. The full list includes: – Basic service, provider and schedule set up – Logo and image management for the shop, providers and services – How to manage and use the schedule to take and manage appointments – Client lists/client groups – Appointment windows – Advanced time slot management – Custom service and pricing durations by provider – Split management – Analytics reporting – Schedule management features such as rebook, appointment moving – Wait lists – Private bookings by providers – Best practice suggestions We’ve built Resurva so that it starts easy but as you start peeling back the layers you’ll see there’s a ton of functionality available to manage all sorts of custom scenarios in your shop. Have more questions? Email, call us or post a question below. Thanks for watching! James / Team Resurva

Q FAQ 1 The Basics

What is Resurva for?
Resurva allows your clients to book appointments online, without phoning, emailing, or texting.

How do I install Resurva?
There is nothing to install. You can access Resurva from any web enabled device.

How long does it take to get up and running?
The initial setup takes about 5 minutes.

What information do I need to get started?
You’ll need your business location, hours of operation, service provider names and schedules, and the services you offer.

Is Resurva only for barbershops?
No way! Barbershops are just where we got our start. We have everyone from massage therapy clinics to photography studios to surf schools to bicycle rental shops using Resurva. If you offer a time based service or inventory, Resurva will help you take care of managing your day to day and allow your clients to book appointments anytime, anywhere.

Do I need a website to use Resurva?
You don't need one, but having one is a great idea. It will help you capture new clients by allowing them to find you via popular search engines like Google. The Resurva booking widget can be embedded directly into just about any website. You can get a Website by Resurva that is connected to your Resurva account. Learn more about our Website service here.

We certainly can. If you need help configuring your settings, embedding in your website, or setting up and connecting to other apps, we off Advanced Setup and Support. You can learn more about that here.

How do I reset my password?
Go to your Resurva Login Page. Click on "Forgot Password?" Put in your email that you used to create the account. Select "Reset Password". An email will be sent to that address. Please check that email then follow the instructions to create a new password.


Q FAQ 2 Features

Do you have an app?
Resurva is a web based application so there's nothing for you or your clients to download or install. We do however have an iOS app that makes it even easier for you and your clients to use Resurva. You can learn more about our app here.

Can I take payments with Resurva?
Yes you can! You can use our Stripe Payments integration to take payments at the time of booking. Learn more about our Stripe Integration here.

Can I add lunch breaks?
Of course. Each provider can have multiple breaks, of different durations, per day. Learn more in our Help Centre.

We have multiple locations. Can Resurva work for us?
Yes. With our multi location feature, you can have as many locations as you like. Each of them will be accessible through the same master admin account. Learn more about multi location management here.

Can I have two durations or prices for the same service?
If different providers take different amounts of time, or charge different amounts to do the same service, you can add a custom duration or price for each provider. Learn more about custom durations here.

Is Resurva suitable for a directory service?
Resurva can be used to take online bookings for a wide range of businesses. In this respect, Resurva is perfect for a directory service. Each of your businesses will require their own Resurva account, which can be treated like a location. You can restrict access by business, and maintain full access for yourself. Learn more about multi location management here.

Q FAQ 3 Pricing

How much does Resurva Cost?
Resurva plans start at $20 per month for 200 bookings, and go up to $75 per month for unlimited bookings. If you're a busy, single service provider you can get a unlimited account for $30 per month.

How much does it cost to add a second location?
Each additional location will receive a 30% discount. Learn more about our pricing here.

How much does Advanced Setup and Support cost?
Most setups take 1 hour, but complex setups can take as many as 4, depending on what 3rd party apps you are using. Our hourly rate is $125. Learn more about Advanced Setup and Support here.

Q FAQ 4 Technical

Do you have an API?
Not yet. But we do plan to release a public API in the future. Send us an email and we will let you know when it's ready.
Is Resurva suitable for a directory service?
Resurva can be used to take online bookings for a wide range of businesses. In this respect, Resurva is perfect for a directory service. Each of your businesses will require their own Resurva account, which can be treated like a location. You can restrict access by business, and maintain full access for yourself. Learn more about multi location management here.

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Additional Details

  • Accepts Android Pay:No
  • Accepts Apple Pay:No
  • Accepts Bitcoin:No
  • Credit Card Acceptable:Yes
  • Coat Check Free:No
  • Coat Check:No
Show all
  • Check:No
  • Caters:No
  • Cash:No
  • By Appointment Only:No
  • Bike Parking:No
  • Attire:No
  • Alcohol:No
  • Wifi Service:No
  • Waiter Service:No
  • Take Out:No
  • Smoking:No
  • Noise Level:No
  • Has TV:No
  • Has Pool Table:No
  • Happy Hour:No
  • Good for Kids:No
  • Good for Groups:No
  • Good For Dancing:No
  • Good For:No
  • Drinking:No
  • Delivery:No